Help

Catalog
How do I get an adidas catalog?
Why can I see a product online, but can't find it at my retailer?

Corporate
I would like to know more about the company, its structure, its strategies...
What are adidas's labor policies?
What are adidas's policies on privacy?
Where can I find information about adidas and the environment?
Where can I find information on adidas stock?
Where can I find out more about job opportunities within adidas?
Where can I get more information about the history of adidas?
Where does the name "adidas" come from?
Who do I contact regarding product placement, celebrity, entertainment or non-sport related sponsorship questions, including film and music related opportunities?
Who do I speak to about sponsorships for a team, organization or athlete?
Whom do I contact at adidas regarding donations or charitable contribution?

eCommerce
Can I buy adidas products online?
Do I need a credit card to purchase from shopadidas.com?
How do I cancel my order?
How do I check on the status of my order?
How do I get help with my user name and password?
How do I return a product from shopadidas.com?
Is my personal and credit card information safe when I buy from shopadidas.com?
What if I am having problems with my order?
What if I cannot find the product I want at shopadidas.com?
What if I have problems with a product that I purchased at shopadidas.com?
Where can I get answers about ordering information or an order I have placed?
Will shopadidas.com share my personal information with anyone?

eMails from adidas
Does adidas have an e-mail newsletter I can sign up for?
How do I change my profile or personal information?
How do I get a user name and password for adidas.com?
How do I get taken off the mailing list for an adidas eNewsletter?
Once I've registered, can I delete my profile from the adidas global community?
What do I do if I've forgotten my user name or password?
Will my personal information be shared with anyone?

General
What if I don’t see the answer to my question?

mi adidas
At what point do I have to make a buying commitment?
Can I have my mi adidas shoes delivered to my home address?
Can I re-order my mi adidas shoes?
How long does it take until I receive my mi adidas shoes?
Where can I make an appointment?

Products
I would like more information about adidas boxing products.
I would like more information about adidas Judo products.
I would like more information about adidas Taekwondo products.
What can I do about an adidas product I bought that is defective?
Where can I find more information about adidas products?
Where can I get more information about adidas cosmetics or problems with the adidas cosmetics?
Where can I get more information about adidas eyewear or problems with the sunglasses?
Where can I get more information about adidas watches or problems with the watches?

Contact Us
If you are a customer residing in the United States with an inquiry, please contact:
adidas USA
Customer Service
5055 N Greeley Ave.
Portland, OR 97217
USA
1 (800) 448-1796